SHIPPING & RETURNS | Kandee Gems co
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SHIPPING & RETURNS

SHIPPING POLICY

Please allow 2-5 business days for shipment of accessories, decor. Prints, decor, lounge wear are made to order. We will contact you if an item needs additional time to prepare.

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You can trust that your order will be quickly processed and safely delivered through the United States Postal Service. We can ship products anywhere in the United States & Worldwide using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Our shipping charges are determined by the total dollar amount and weight of your order, excluding applicable sales tax. Some products cannot be shipped to international destinations so please e-mail us if you would like to request international ordering options.

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Approximate Shipping Times

  • USPS Parcel Post Shipping: 3-5 days anywhere in US

  • USPS Priority Shipping: 2-3 days anywhere in US

  • USPS Express Shipping: Guaranteed next day by noon anywhere in US


*Please keep in mind that these times only reflect from when we ship out your order, we do not always ship out same or next business day.

RETURN & EXCHANGE POLICY

Items from our Collectibles cannot be returned. Please make your selections with care and carefully review all product information and sizing before making a purchase. Need help or have questions? Please contact us.

We accept returns/exchanges within 7 days of order received. All returns/exchanges must be authorized and customer will receive a prepaid return label. All returned items must be in brand new, unused condition with the original packaging. Shipping costs are not refunded. All collectibles are final sale. Thank you for your understanding.

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